TERMS & CONDITIONS

Prices for the products on this website exclude VAT at 20.0% and will be added on automatically at checkout.

NOTE: During VAT Free sales periods any VAT Free discounts will not be applied to Bundle products and other selected singular lines including Olaplex, GK Hair, Slick Gorilla, ghd plus more. Free Next Day Delivery option for orders over £150 will not be available.

By accessing this website, and using the information herein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by the said terms and conditions you should not continue to access or use the site.

By purchasing any item from the website you are declaring that you are aware of how the products are to be used, thus we claim no responsibility if any product is misused due to negligence.

We do not deliver to PO Box numbers.

Late delivery does not entitle you to refuse or cancel the order. Bank holidays are not considered a working day.

Delivery will be by APC, Fedex, Royal Mail, or any other delivery system of our choice.

Orders delivered may be subject to a delivery charge.

Signing for goods accepts the goods into your care, and confirms that these have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels. Requested safe spaces: If you have requested for your parcel to be left in a safe space or with a neighbour and this goes missing, we will not be liable or required to take further action.

In the event of  customer absence at the time of deliver, an attempt will be made by the courier to re-deliver another day. Any request to deliver to an alternative address, after repeated failed attempts by the courier, will incur extra postage charges.

Orders despatched by airmail, please allow 7-14 working days.

We reserve the right to choose any method of shipping.

Due to strict hygiene regulations Chris & Sons Ltd cannot accept the return of scissors, clippers, razors, hair extensions that have been used or other items returned in an unacceptable condition.

A signature may be required upon receipt of all orders.

The user will indemnify Chris & Sons Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.

Whilst all reasonable endeavours have been made to check the accuracy of the information contained within this site, Chris & Sons Ltd does not warrant the accuracy of the information contained herein. Further, Chris & Sons Ltd or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Chris & Sons Ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the user’s access to any other providers, operators, organisations or persons referred to directly or indirectly within this website.

All orders placed by you will be treated as an offer to purchase the goods or services from Chris & Sons Ltd and we have the right to reject such offers at any time. Any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we dispatch the goods to you or commence the services, whichever is the later. Orders are subject to acceptance and availability. If there is a problem with your order you will be refunded.Due to GDPR regulations, in the event that your item is faulty or you return an item for a refund, the refund can only be made to the original payment method. We are unfortunately not able to amend this to a different card.

All items are guaranteed according to the manufacturer's warranty.

Items under the furniture category marked as ‘dropship’ are ordered specially for the customer, sometimes from abroad. Returns or cancellations of orders for any dropship furniture, or bespoke furniture, will be at the discression of Chris & Sons, and is sometimes not possible. Logistics of the return where applicable will be the customers responsibility.

The length of the warranty on these items varies between 6 months to 3 years, depending on the product. This warranty will entitle the customer to either replacement parts or replacement products, depending on the item and reason of fault. Accidental damage and fair wear and tear of fabric is not covered.

To find out the length of the warranty for a particular item, and what it covers, please contact us.

Website Acceptable Use Policy (AUP)

1. Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.

2. Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website, all materials including images and software on the website. Subject to the licence below, all our intellectual property rights are reserved.

3. Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

(A) You must not republish material from this website including republication on another website, or reproduce or store material from this website in any public or private electronic retrieval system.

(B) You must not reproduce duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

(C) You must not edit, attempt to edit or otherwise modify any material on the website.

4. Limitations of Liability

The information on this website is provided free-of-charge; you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill. Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

5. Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion. If we provide you with a username and password to enable you to access restricted areas of our website or other content or services, you must ensure that that username and password is kept confidential. You accept responsibility for all activities that occur under your username and/or password. We may disable your user username and password, at our sole discretion, if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

6. Variations

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

7. Entire Agreement

These terms and conditions, together with all our 'Legal Documents', constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

8. Law & Jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

9. Click and Collect

Collection services are 9am - 5pm Monday to Friday and 10am - 2pm Sunday.

You will receive a second email when your collection is ready, however orders placed between 9am – 2pm on Monday to Friday will normally be ready for collection after 3:30pm, however it can take up to 24hrs.

During Bank Holidays our collection services will be suspended, however you can still place new orders to be collected 24hrs after our store has re-opened.

During VAT FREE sales same day collection cannot be guaranteed, collection will be ready within 24hrs after order has been placed.

How to buy
x

Restricted product

Are you qualified?


Chris & Sons will require proof of your qualification to purchase this product. This is to ensure that the end client is treated safely by trained therapists.

To upgrade your account and purchase this product please email us at enquiries@chrisandsons.co.uk, with evidence of your qualifications, which you can take pictures of or scan to us, along with your name, salon name and full address including postcode. Please do not post us any original documents.

Alternatively, please complete the form below and our customer services team will then contact you via email and/or phone to process your application.

We need to approve your application before any purchase can be made of this product, this includes all online, telephone and in store purchases, and this will be a one-time application process.

Restricted product
The fields marked with * are required.

How to buy
x